About AIS Multi Insurance
A Katy, Texas benefits agency built around one idea: be the ambassador your employees never knew they needed.
An independent employee-benefits agency
AIS Multi Insurance, operating as AIS USA Inc, is an independent insurance agency specializing in employee benefits – on the employer's side of the table.
- Not owned by a carrier
- Never paid to steer you toward one
- We bring the market to you
- We stay for the “administration”
Serving 350+ clients – employers, families, students and visitors.
- Group, individual, life & business coverage
- Student, visitor, dental & vision plans
- Group benefits for US employers – our flagship line
The tagline on our door is “Your Ambassadors for Protection”. An ambassador represents you somewhere you cannot be:
- On the carrier's service line
- In the enrollment file
- In the compliance paperwork
AIS at a glance
- Legal name
- AIS USA Inc
- Headquarters
-
633 E Fernhurst Dr, Unit 1004
Katy, TX 77450 - Footprint
- Nationwide, across the United States
- Clients served
- 350+
- Specialty
- Group employee benefits
- Phone
- 281-769-1180
- Fax
- 281-769-1168
- casula@aisinsuranceinc.com
- Office hours
- Mon - Fri, 9:00 AM - 5:00 PM CT, plus evenings and weekends by appointment
Based in Katy, Texas. Operating nationwide.
Being a Texas business matters to our Houston-area clients, and being licensed to operate across the country matters to everyone else.
A local office you can walk into
Serving Katy, Houston and the surrounding Texas area.
- 633 E Fernhurst Dr, Unit 1004, Katy TX 77450
- Meet the same advisors who service your account
Coverage across the United States
Employers rarely stay in one state.
- Benefit programs placed and serviced nationwide
- Carriers whose networks can follow your people
Licensed advisors, not call-center staff
A name and a direct line.
- Every recommendation from a licensed professional
- Accountable for the advice they give
- Never just a ticket number
Service starts after the sale
Plenty of brokers are excellent at selling a plan and invisible afterward. The hard part is the twelve months that follow:
- Waiting periods calculated correctly for each hire
- Dependents added after a birth
- Terminations reaching the carrier before the invoice
- Employees who cannot get claim answers
That is the work we committed to – and why AIS clients stay.
- Every request tracked to carrier confirmation
- Employees call us, not a carrier phone tree
- One place for HR to see what is outstanding
High client commitment is not a slogan for us; it is the operating model that keeps a 350+-client book serviced by people who know each account by name.
What our service actually covers
- Comprehensive needs analysis before a single quote is run
- Immediate response to quotations so decisions are not held up
- Professional consultation at your worksite, where your people are
- A high level of client commitment for the whole plan year
- Employee-level support for ID cards, claims and coverage questions
- Renewal and market review ahead of every plan year
We come to you, on your schedule
Open enrollment meetings work best where the employees actually are – so we come to your worksite.
- Options explained in plain language, not jargon
- Questions answered away from managers
- Scheduled around shifts and multiple locations
Our published office hours are Mon - Fri, 9:00 AM - 5:00 PM CT, but benefits questions do not keep business hours. Evening and weekend appointments are available by arrangement.
On-site meetings
Group presentations and one-on-one sessions at your location.
Remote sessions
Video and phone consultations for distributed teams.
Evenings and weekends
Appointments outside office hours when shifts require it.
Plain language
Benefits explained so employees can actually choose well.